Our Policies

METHOD OF PAYMENT

cards

  • Accepted form of payments are Paypal, Mastercard (MC), Visa, and American Express (AMEX)
  • Prepaid and debit cards are not accepted.
  • Your credit card will be billed the complete cost of your order (shipping included) 

SHIPPING AND HANDLING

canada post + canpar

  • All orders are shipped via Canada Post or Canpar Courier
  • Delivery confirmation and online tracking number are provided with each order
  • For a multiple product order, we will make every attempt to ship all product contained in the order at the same time
  • Orders typically take 4-5 business days from dispatch to receipt
  • Most items are guaranteed to leave the ( Brampton ) warehouse within 2 business days once the payment is verified
  • FREE SHIPPING for any order over $399 Within Canada
    • Free gift will be shipped with purchase of 2 Suits
  • Free Local delivery in the GTA
  • Province wide (Ontario) flat rate shipping and handling  of $25
  • If an item is return from an order that received FREE SHIPPING, the original shipping savings associated with the return item (s) will be deducted from the refund amount unless the return was due to our error

RETURN & EXCHANGE

Return&-Exchange

  • You may exchange an item for a different size or colour, if it is in like-new condition.
  • You must return the item within 10 days after order is received
  • You are responsible for shipping costs on return
  • To return an item:
  • 1. Email us: solomonaregbe@hotmail.com to request a refund and we will assign you a tracking # and return address
  • 2. Mail your returned item to:
    Powerlook Menswear
    (return address from (1) )
    Brampton, Ontario Canada
  • 3. Include in your package the original receipt and the reason for your return
  • Item that has been worn, used, or altered will not be accepted for return or exchange.
  • After 10 days all orders are final. No exceptions!

 

PRIVACY POLICY 

privacyPolicy1

We take your privacy very SERIOUSLY and we take all measures to protect your personal information. We only collect and retain information that is needed to fulfil your order. This includes your billing address, shipping address, email address, and credit card information. We do not sell or redistribute your information to third parties. Thank you for trusting us with your information.